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Help Centre / Contact Us

Contact Us

Support: Monday to Friday. We usually reply within one working day.

Sales Enquiries:

For sales-related support, you can email us at sales@megamac.com or use Live Chat. Please note that our sales team can’t assist with order issues or support questions through Live Chat.

Support Enquiries:

For general support, order issues or other questions, email support@megamac.com. Please note: sending extra emails moves your message to the back of the queue and slows down our response to you. If your query is urgent (cancellation/modification), flag it in your email subject line and we'll do our best to prioritise it.